Shipping Policy

USA/CANADA DOMESTIC SHIPPING:

When placing your order, please review your shipping address carefully to ensure that is accurate. All applicable shipping fees are non-refundable. Rascals Dog Art is not responsible for lost or returned items/packages due to incorrect address errors if the address was input wrong during the order process. If you do not receive your package please contact the shipping provider or check with your local post office to ensure that it is not traceable. If you think your package is lost, please contact CustomerSupport@RascalsDogArt.com with your order number so we can investigate and determine if the package can be retrieved or found. If the package cannot be found, we will create a case with our shipping partner, this process may take up to 2 weeks once we receive it.

Orders are shipped by a carrier of our choice (either USPS, UPS, or FedEx) and can take up to one week for delivery.

An order can only be edited by phone or email on the same day that it is placed.

Tiered Shipping Pricing – Standard US Rates

$0.00 – $5.00

$2.50

$5.00 – $10.00

$4.00

$10.00 – $20.00

$6.00

$20.01 – $30.00 

$7.00

$30.01 – $40.00

$8.00

$40.01 – $79.00

$12.00

$79.01 and above

FREE

Expedited Faster shipping options such as overnight are available, please call us at 1(844) 697-2722 for these options. We are happy to extend our discounted volume rates to our customers for expedited shipping, all prices are calculated by the weight of items and your shipping destination location. Please note that all expedited orders ship on the next business day.

FedEx and UPS doesn’t ship to P.O. Boxes. If you choose a FedEx or UPS expedited option and enter a P.O. Box, we will ship your order using USPS Express.

Once your order is shipped, you will receive an automated e-mail with tracking information. Please allow up to 24 hours for that tracking information to update.