USE OF WEBSITE:
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Rascals Dog Art or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Products sold by Rascals Dog Art are covered by Lifetime warranty replacement directly through Rascals Dog Art. Rascals Dog Art will exchange products that will become defective due to normal wear and tear during normal and appropriate application of the product. Shipping expense during the warranty transactions will not be covered by Rascals Dog Art. If the product is no longer available, Rascals Dog Art will replace the product for one of the same size, free of charge (excluding the shipping charges). Rascals Dog Art reserves the right to deny any replacement of the products, including but not limited to the following reasons: loss of product, physical damage that was not caused by wear and tear, misuse of products, and fraudulent returns of products not sold to Customer by Rascals Dog Art. Physical damage must be reported within 7 business days of the receipt of products in case for Rascals Dog Art to make a claim and exchange the products.
RETURN AND EXCHANGE POLICY
Rascals Dog Art has the right to reject damaged goods and decline any return. All items sent for a return must have a Rascals Return form accompanying the return shipment. If the Rascals Return form is missing Rascals Dog Art reserves the right to decline a return. Refunds, exchanges and store credits are processed only after an issued Rascals Return form is received, the purchased items are received, and the customer specifies what type of return he/she would like to process. Refunds are judged based on receipt of the item and not when shipped out. All returns for credit must be in original condition, include original packing material, manuals and all other accessories provided upon original delivery. 60 Day Money Back Guarantee starts on the date of the purchase and is valid for 60 Calendar Days, which include: weekends and holidays. If the merchandise is returned after the 60 Day Money Back Guarantee than a Store Credit is issued. Store Credit will be issued for the current value of the merchandise (If product was purchased for $99.00, and at the time of return price drops to $79.00 a Store Credit will be issued for $79.00). Rascals Dog Art will send, via email, a free return UPS Ground label upon customer return request. Free Return Shipping is not available on international orders. Return cost will only be refunded via return label, financial refund for return shipping will not be issued.(initial shipping charges are not refundable). All expenses incurred by the customer for shipping the item without the agreement from Rascals Dog Art will not be reimbursed. A replacement ships within 5-7 days of us receiving your defective return. Expedited replacement is available. Original Shipping and Handling is non-refundable.
PRODUCT PRICE CHANGES
In the event of a price reduction of an item recently ordered, Rascals Dog Art will only credit a difference to an order if the order is in the process phase. Any price reduction will not be refunded if the order has been shipped.
You agree to indemnify, defend, and hold harmless Rascals Dog Art, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
If a Rascals Dog Art product is mistakenly listed at an incorrect price, Rascals Dog Art reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rascals Dog Art reserves the right to refuse or cancel any such orders whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rascals Dog Art will issue a full credit back to your credit card account in the amount of the incorrect price. Rascals Dog Art is not responsible for typographical or photographical errors. Prices and specifications are subject to change without notice.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Rascals Dog Art without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Rascals Dog Art may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Rascals Dog Art.
Rascals Dog Art does not and cannot review all communications and materials posted to or created by users accessing the site and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Rascals Dog Art is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Rascals Dog Art reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Rascals Dog Art in its sole discretion.
LIMITATION OF LIABILITY
Rascals Dog Art shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Rascals Dog Art has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Orders must be cancelled via email or phone and a confirmation by one of Rascals Dog Art representatives within the same business day before 7pm CST. Refused shipments may be subject to a 25% restocking fee.
By placing an order over the phone you (“Customer”) automatically agree to accept Rascals Dog Art Terms and Conditions.
PURCHASE AGREEMENT AND PAYMENTS
All Credit Card transactions will be processed on the same date of the order. This capture of payment will be more than 1 business day in advance of shipment. As Rascals Dog Art artwork is shipped between 24-48 hours after capture of payment. By accepting delivery of any product sold from Rascals Dog Art you (“Customer”) agree to be bound by the terms and conditions listed. You and Rascals Dog Art agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Rascals Dog Art. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Rascals Dog Art.
All duties and taxes for orders outside of United States are to be paid by an appropriate party. Rascals Dog Art is not responsible for any billing imposed by any state outside of United States. If products are being shipped outside of United States, the recipient of the product is fully responsible for all the applicable duties and taxes. If merchandise is refused at the time of delivery, it will be returned to Rascals Dog Art where it will be held for 30 Days. If Goods are not claimed within 30 days of receipt at the warehouse, Rascals Dog Art holds the right to cancel the order and charge a 25% restocking fee.
These terms and conditions, together with a Rascals Dog Art invoice regarding the products ordered by the Customer, are the complete and exclusive agreement between Rascals Dog Art and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Rascals Dog Art and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
- Transactional: updates to status of orders and returns
- Promotional: updates about discounts, new products, new paintings etc.
- Informational: updates about Rascals Dog Art
FAIR CREDIT BILLING ACT
We guarantee that every online transaction you make will be 100% safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for $50.00, Rascals Dog Art will cover the entire liability for you, up to the full $50.00. Rascals Dog Art will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rascals Dog Art. The collective work includes works that are licensed to Rascals Dog Art. Copyright 2018 and beyond, Rascals Dog Art RESERVES ALL RIGHTS. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Rascals Dog Art. You may display and, subject to any expressly stated restrictions or limitations relating to specific materials, download or print portions of the materials from the different areas of the site solely for your own non-commercial use, or to place an order with Rascals Dog Art. Any other use, including but not limited to the copy/pasting, reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Rascals Dog Art. You further agree not to change or delete any proprietary notices from materials downloaded from the Rascals Dog Art.
In Purchasing any paintings on this website, you obtain no copyright rights or other intellectual property rights of any form in the content and may not duplicate or republish the art for any reason, including, but not limited to, commercial purposes. You further understand and agree that in selecting any content and in adding text or other alterations to such content, you in no way obtain copyright rights or other intellectual property rights in the content as joint copyright owner or otherwise.
Rascals Dog Art reserves the right to add, delete and/or modify any of these terms and conditions, at any time, in its sole discretion, by posting a change notice on the www.RascalsDogArt.com website. Rascals Dog Art may notify you by email of substantive changes to these terms and conditions.
- These terms and conditions are applicable to the maximum extent permitted by law and specific terms and conditions are void where prohibited.